HOW TO ORDER

HOW TO ORDER: UNLIKE OTHER COMPANIES WE PREFER TO TALK TO YOU TO. WE SELL MANY MACHINES PER YEAR AND WE HAVE NOT HAD ONE RETURN. WHY ? BECUASE WE MAKE SURE YOU ARE GETTING THE MACHINE YOU NEED TO DO THE JOB YOU NEED TO DO. IT WOULD BE EASY TO SELL YOU THE MACHINE YOU WANT AND THAT MAYBE THE MACHINE YOU NEED. BUT AFTER TALKING TO YOU. WE COULD TELL YOU THAT IS THE CASE OR YOU MAY NEED A DIFFERENT MACHINE TO DO WHAT YOU WANT.

ALL ORDERS MUST BE ACCOMPANIED BY THE ORDER FORM, EVEN IF YOU ARE GOING TO CALL IN YOUR ORDER AND CREDIT CARD. PLEASE FILL IN THE BELOW FORM. ALL PRODUCTS SOLD THROUGH BMS COMPANY ARE TOP QUALITY, NAME BRAND PRODUCTS. THE MACHINES WILL SERVE YOU FOR YEARS IF YOU TAKE CARE OF THEM. ON EXTRACTORS IT IS RECOMMEND THAT YOU VACUUM PRIOR TO EXTRACTING, USE A LIQUID DETERGENT INSTEAD OF A POWDER, RUN A CLEANING AGENT THROUGH THE SOLUTION TANK ALL THE WAY THROUGH THE WAND TO CLEAR THE SYSTEM EVERY SO OFTEN (WHITE VINEGAR WORKS GOOD FOR THIS), AT THE END OF THE DAY LET YOUR VACUUMS RUN FOR A FEW MINUTES TO BLOW THE MOISTER OUT AND DON'T LET THE RECOVERY TANK FILL UP TO THE TOP WHEN EXTRACTING.

ORDER AND RETURN INFORMATION: ALL ORDERS SHOULD BE SHIPPED WITHIN 5 BUSINESS DAYS IF PAID BUY CREDIT CARD. WE ACCEPT MOST MAJOR CREDIT CARDS , BANK CHECKS AND MONEY ORDERS. PLEASE SEE MACHINE PAGES FOR SHIPPING COSTS. ALL MACHINES COME WITH A ONE YEAR MANUFACTURER WARRANTY UNLESS STATED IN THE INFORMATION OF THE MACHINE. WE SUGGEST CALLING US AT 1-800-784-8870 or (215) 634-8870 TO PLACE AN ORDER OR EMAIL IT TO US BY FILLING IN THE ORDER/COMMENT FORM. NOTE: THIS IS NOT A SECURE FORM. THERE IS A 20% RESTOCKING FEE PLUS RETURN SHIPPING CHARGE FOR RETURNED, SPECIAL ORDERED OR CANCELED GOODS THAT HAVE BEEN SHIPPED. MFG MAY CHANGE PRODUCT SPECIFICATION WITHOUT NOTIFYING US. WE WILL ATTEMPT TO KEEP YOU INFORMED OF ALL CHANGES. ALL CHANGES WOULD BE FOR THE BETTER. DAMAGED GOODS FROM SHIPPING MUST BE REPORTED TO THE SHIPPING COMPANY AND US WITHIN 48 HOURS. INSPECT ALL BOXES FOR DAMAGE PRIOR TO SIGNING FOR THE GOODS. ALL RETURN GOODS MUST HAVE A RA # BEFORE SHIPPED BACK OR IT WILL BE REFUSED AT OUR LOCATION AND SENT BACK TO YOU. BMS HAS LITTLE CONTROL OF THE PRODUCTS ONCE THEY LEAVE OUR WAREHOUSE. MOST ORDERS TAKE BETWEEN 5 TO 10 WORKING DAYS. * There maybe a $35.00 delivery up charge for deliveries made to a residential property , apartment or condo. Please call for details. This will vary with shipping company and location.

E-MAIL US WITH YOU MAILING ADDRESS OR QUESTIONS AND WE WILL SEND YOU OUT A CATALOGUE OR GET RIGHT BACK TO YOU.

Terms

PLEASE E-MAIL US OR CALL US STATING THE PRODUCTS YOU WISH. ALL PRODUCTS SOLD THROUGH BMS COMPANY ARE TOP QUALITY - NAME BRAND PRODUCTS. THE MACHINES WILL SERVE YOU FOR YEARS IF YOU TAKE CARE OF THEM. ON EXTRACTORS IT IS RECOMMEND THAT YOU VACUUM PRIOR TO EXTRACTING, USE A LIQUID DETERGENT INSTEAD OF A POWDER, RUN A CLEANING AGENT THROUGH THE SOLUTION TANK ALL THE WAY THROUGH THE WAND TO CLEAR THE SYSTEM EVERY SO OFTEN (WHITE VINEGAR WORKS GOOD FOR THIS), AT THE END OF THE DAY LET YOUR VACUUMS RUN FOR A FEW MINUTES TO BLOW THE MOISTER OUT AND DON'T LET THE RECOVERY TANK FILL UP TO THE TOP WHEN EXTRACTING. LASTLY, ALWAYS USE A DEFOAMER IN THE RECOVERY TANK TO MINIMIZE FOAM FROM ENTERING THE VACUUMS WHICH WILL PREMATURELY DEGRADE THE VACUUMS AND WILL VOID YOUR VACUUM WARRANTIES.

ORDER AND RETURN INFORMATION: ALL ORDERS SHOULD BE SHIPPED WITHIN 5 BUSINESS DAYS IF PAID BUY CREDIT CARD. WE ACCEPT MOST MAJOR CREDIT CARDS , BANK CHECKS AND MONEY ORDERS. ALL MACHINES COME WITH A ONE YEAR MANUFACTURER WARRANTY UNLESS STATED IN THE INFORMATION OF THE MACHINE. WE SUGGEST CALLING US AT 1-800-784-8870 or (215) 533-5508) TO PLACE AN ORDER OR EMAIL IT TO US BY FILLING IN THE ORDER/COMMENT FORM. NOTE: THIS IS NOT A SECURE FORM. THERE IS A 20% RESTOCKING FEE PLUS RETURN SHIPPING CHARGE FOR RETURNED, SPECIAL ORDERED OR CANCELED GOODS THAT HAVE BEEN SHIPPED. THERE IS A 5% PROCESSING FEE IF YOU PAY BY CREDIT CARD AND CANCEL THE ORDER PRIOR TO SHIPPING. MFG MAY CHANGE PRODUCT SPECIFICATION WITHOUT NOTIFYING US. ALL CHANGES WOULD BE FOR THE BETTER. WE WILL ATTEMPT TO KEEP YOU INFORMED OF ANY CHANGES. PRICING MAY CHANGE WITH OUT NOTICE DUE TO THE INSTABILITY OF THE MARKET AND WE WILL LET YOU KNOW AT THE TIME OF YOUR ORDER IF THEIR IS ANY PRICE CHANGES. DAMAGED GOODS FROM SHIPPING MUST BE REPORTED TO THE SHIPPING COMPANY AND US WITHIN 24 HOURS. INSPECT ALL BOXES FOR DAMAGE PRIOR TO SIGNING FOR THE GOODS, IF YOU SIGN FOR A BOX THAT HAS BEEN DAMAGED IN ANY WAY AND YOU DO NOT NOTE IT ON THE SHIPPING COMPANIES FORM WE CAN NOT BE RESPONSIBLE FOR ANY DAMAGE TO THE MACHINE, EQUIPMENT OR SUPPLIES. PLEASE NOTE ANY RIPS, DENTS, CRUSHING OR ANY THING ELSE THAT MAY EFFECT THE EQUIPMENT OR GOODS ENCLOSED IN A BOX WHEN RECEIVING YOUR MERCHANDISE.

WE DO NOT HAVE A TRIAL PERIOD. THOSE COMPANIES THAT NORMALLY OFFER A TRIAL PERIOD WILL CHARGE YOU A CHARGE IF THE MACHINE IS RETURNED IN "NOT NEW CONDITION" (TESTING AND USING THE MACHINE PRETTY MUCH MAKES IT NOT NEW) PLUS YOU WOULD BE RESPONSIBLE TO SHIP THE MACHINE BACK TO THE COMPANY AND PAY FOR THE ORIGINAL SHIPPING TO YOU.

ALL RETURN GOODS MUST HAVE A RA # BEFORE SHIPPED BACK OR IT WILL BE REFUSED AT OUR LOCATION AND SENT BACK TO YOU. BMS HAS LITTLE CONTROL OF THE PRODUCTS ONCE THEY LEAVE OUR WAREHOUSE. MOST ORDERS TAKE BETWEEN 5 TO 10 WORKING DAYS.

LEGAL

THE INFORMATION FROM THIS SITE IS PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION MAY CONTAIN ERRORS, PROBLEMS OR OTHER LIMITATIONS. OUR SOLE AND ENTIRE MAXIMUM LIABILITY FOR ANY INACCURATE INFORMATION, FOR ANY REASON, AND USER'S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE INFORMATION RECEIVED (IF ANY). WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE). WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. WE WOULD NOT PROVIDE THIS SITE AND INFORMATION WITHOUT SUCH LIMITATIONS. NO REPRESENTATIONS, WARRANTIES OR GUARANTEES WHATSOEVER ARE MADE AS TO THE ACCURACY, ADEQUACY, RELIABILITY, CORRECTNESS, COMPLETENESS, SUITABILITY OR APPLICABILITY OF THE INFORMATION TO A PARTICULAR SITUATION.

SPECIFICATIONS, FEATURES, ILLUSTRATIONS SHOWN IN THIS SITE ARE BASED UPON THE LATEST INFORMATION AT THE TIME OF PUBLICATION. ALTHOUGH DESCRIPTIONS ARE BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION, SPECIFICATIONS, ACCESSORIES, COLOR, MATERIAL, MODELS AND LIMITED WARRANTIES: SEE OWNERS MANUAL.

ORDINARY MAINTENANCE ITEMS OR ADJUSTMENTS, PARTS SUBJECT TO NORMAL WEAR, AND OTHER CERTAIN ITEMS ARE EXCLUDED FROM WARRANTY.

THIS PUBLICATION MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES MAY BE PERIODICALLY MADE TO THESE PUBLICATIONS. BASIC MAINTENANCE SUPPLY INC. MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCTS, OR THE PROGRAMS DESCRIBED IN THESE PUBLICATIONS AT ANY TIME WITHOUT NOTICE.